Privacy Policy
Last updated: January 2026
At Intechric, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1Who We Are
Intechric is the data controller responsible for your personal data. We are based in London, UK. If you have any questions about how we handle your data, please contact us at support@intechric.com
2What Data We Collect
We collect the following personal data when you register, book a lesson, or contact us:
- ✓Full name
- ✓Email address
- ✓Phone number
- ✓Date of birth (where required for safeguarding)
- ✓Payment information (processed securely — we do not store card details)
- ✓Lesson and booking history
- ✓Messages sent through our contact form
3How We Use Your Data
We use your personal data only for the following purposes:
- ✓To create and manage your Intechric account
- ✓To process lesson bookings and send confirmations
- ✓To communicate with you about your enquiries
- ✓To send important account and service notifications
- ✓To comply with our safeguarding obligations
- ✓To improve our website and services
4Legal Basis for Processing
Under UK GDPR, we process your data under the following lawful bases:
To fulfil our service obligations when you book a lesson.
When you agree to receive communications from us.
To comply with safeguarding and data protection laws.
To improve our services and prevent fraud.
5Data Storage and Security
Your data is stored securely using Supabase, a trusted cloud database provider. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is encrypted in transit using SSL/TLS encryption. We retain your data only for as long as necessary to provide our services or as required by law.
6Sharing Your Data
We do not sell or share your personal data with third parties for marketing purposes. We may share your data only in the following limited circumstances:
- ✓With tutors assigned to your lessons (name and contact only)
- ✓With payment processors to complete transactions securely
- ✓With authorities if required by law or safeguarding obligations
- ✓With service providers who help us operate our platform (e.g. email delivery)
7Your Rights Under UK GDPR
You have the following rights regarding your personal data:
Right of Access
Request a copy of the personal data we hold about you.
Right to Rectification
Ask us to correct any inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data where applicable.
Right to Restrict Processing
Ask us to limit how we use your data.
Right to Data Portability
Receive your data in a structured, commonly used format.
Right to Object
Object to processing based on legitimate interests.
To exercise any of these rights, please email us at support@intechric.com. We will respond within 30 days.
8Cookies
Our website uses essential cookies to maintain your login session and ensure the platform functions correctly. We do not use tracking or advertising cookies. By using our website, you consent to the use of these essential cookies.
9Children's Privacy
🛡️ We take the privacy of children very seriously. If a student is under 18, a parent or guardian must provide consent before the student uses our services. We collect only the minimum data necessary and never use children's data for marketing purposes.
10Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date. We encourage you to review this policy periodically.
⚠️ Right to Complain
If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or call 0303 123 1113.
Contact Our Data Protection Team
For any privacy related questions or data requests, please contact us at: